About
Course Topics Six Strategic Thinking hats Problem Solving Techniques Root causes Brain Storming Decision Tree Swot Analysis Analytical Skills Logical Thinking Cognitive flexibility Systems Thinking Information Evaluation Risk Assessment and Cognitive Basis Opinions Memory Improvement and Focus Continuous Learning Strategies Course Duration and Certification: This comprehensive course is designed to be completed in just one hour, although participants should plan for an additional 30 minutes to engage with quizzes and reinforce learning. Upon successful completion, a certificate of achievement will be awarded, validating your mastery of exceptional customer service.
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