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Exceptional Customer Service: Mastering the Art of Service Excellence

  • 11 Steps
Get a certificate by completing the program.

About

Course Topics Soft Skills Client Related Scenarios Patience with Clients Reading Clients - Body Language and Tone of Voice Effective Communication Tips Professional Communication Helping Customers and Protecting Data Email Etiquette Building Rapport Course Duration and Certification: This comprehensive course is designed to be completed in just one hour, although participants should plan for an additional 30 minutes to engage with quizzes and reinforce learning. Upon successful completion, a certificate of completion will be awarded.

You can also join this program via the mobile app. Go to the app

Price

ZAR 550.00

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